Privacy Policy

1. Information We Collect

We may collect the following categories of information:

Information You Provide to Us

When you fill out a form, contact us, or otherwise interact with Ease, we may collect information such as:

• Name
• Email address
• Phone number
• City, neighborhood, builder, or community of interest
• Budget, price range, and purchase timeline
• Financing or mortgage-related preferences you choose to share
• Information about the type of home you are looking for
• Any links, notes, or messages you submit to us
• Any other information you choose to provide

Information We Collect Automatically

When you visit our website, we may automatically collect certain information, including:

• IP address
• Browser type and version
• Device type and operating system
• Pages viewed and time spent on pages
• Clicks, scrolls, and general site interaction data
• Referring website or ad source
• Approximate location based on IP address
• Cookie, pixel, and similar tracking data

Information We Receive From Third Parties

We may receive information from third parties such as:

• Advertising and analytics platforms
• CRM, scheduling, email, and text messaging platforms
• Lead generation or form tools
• Business partners, referral partners, or service providers
• Publicly available or consumer-provided property/community information

2. How We Use Information

We may use the information we collect to:

• Operate, maintain, and improve our website and services
• Respond to inquiries and communicate with you
• Help you explore homes, builders, communities, and related opportunities
• Provide buyer representation and related support
• Personalize your experience on our website
• Send updates, marketing messages, and promotional communications
• Measure ad performance and improve marketing campaigns
• Detect, prevent, or investigate fraud, misuse, or security issues
• Comply with legal, regulatory, and recordkeeping obligations
• Enforce our terms, protect our rights, and resolve disputes

3. How We Disclose Information

We may disclose your information to:

Service Providers

We may share information with vendors that help us operate our business, such as website hosts, CRM providers, analytics providers, ad platforms, email and SMS platforms, scheduling tools, and professional advisors.

Advertising and Analytics Partners

We may share information collected through cookies, pixels, or similar tools with advertising and analytics partners to measure traffic, improve campaigns, and show more relevant ads.

Business Partners

We may share information with trusted business partners when needed to respond to your request or help provide services you asked for.

Legal and Compliance Purposes

We may disclose information when required by law or when we believe disclosure is reasonably necessary to protect our rights, protect users, investigate fraud, or comply with a legal obligation.

Business Transfers

If Ease or Sanctuary CA Inc. is involved in a merger, acquisition, financing, restructuring, or sale of assets, information may be transferred as part of that transaction.

4. Cookies and Tracking Technologies

We and our partners may use cookies, pixels, tags, scripts, and similar technologies to:

• Remember user preferences
• Understand how visitors use our website
• Measure ad and marketing performance
• Improve website functionality
• Support retargeting and other advertising activities

You can control cookies through your browser settings. Blocking some cookies may affect how the website functions.

5. Email and Text Communications

If you provide your contact information, we may send you emails or text messages about your inquiry, requested services, updates, or marketing offers, subject to applicable law.

You may unsubscribe from marketing emails by clicking the unsubscribe link in the email. You may opt out of text messages by replying STOP. Even if you opt out of marketing messages, we may still send non-marketing communications related to your request, transaction, or account.

6. Data Retention

We retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide services, maintain business and legal records, resolve disputes, enforce agreements, and comply with legal obligations.

7. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

8. Your Choices

You may choose not to provide certain information, but doing so may limit your ability to use some features of the website or receive certain services.

You may also:

• Opt out of marketing emails through the unsubscribe link
• Opt out of text messages by replying STOP
• Adjust browser settings to manage cookies
• Use available privacy controls offered through your browser or device

9. California Privacy Rights

If you are a California resident, you may have certain rights under California law, subject to applicable exceptions. These may include the right to:

• Know the categories and specific pieces of personal information we collect about you
• Know the sources of that information
• Know the business or commercial purposes for collecting, using, disclosing, selling, or sharing that information
• Know the categories of third parties to whom we disclose information
• Request deletion of personal information we collected from you
• Request correction of inaccurate personal information
• Opt out of the sale or sharing of personal information
• Limit the use or disclosure of sensitive personal information, where applicable
• Receive equal service and pricing even if you exercise your privacy rights, subject to permitted differences under law

To exercise a privacy request, contact us at:

Email: info@easehomes.co
Mailing Address: 11799 Sebastian Way #103, Rancho Cucamonga, CA 91730

We may need to verify your identity before processing certain requests.

Sale / Sharing Disclosure

We do not sell personal information for money. However, like many websites, we may use advertising cookies, pixels, and similar technologies that may constitute "sharing" under California law when used for cross-context behavioral advertising.

Your Privacy Choices

California residents may opt out of certain data sharing for advertising purposes by contacting us at info@easehomes.co.

Sensitive Personal Information

We do not use or disclose sensitive personal information for purposes other than those reasonably necessary to provide requested services, operate our business, or as otherwise permitted by law, unless clearly disclosed.

10. Third-Party Links

Our website may contain links to third-party websites, including builder sites, community pages, lenders, or service providers. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing information to them.

11. Children's Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the website. If we learn that we have collected such information, we will take appropriate steps to delete it.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date above. Your continued use of the website after changes are posted means you accept the updated Privacy Policy.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us at:

Ease Homes / Sanctuary CA Inc.
Website: www.easehomes.co
Email: info@easehomes.co
Mailing Address: 11799 Sebastian Way #103, Rancho Cucamonga, CA 91730